Client: Drs. Waldman, Appelbaum & Farkash

Situation:

Drs. Waldman, Appelbaum & Farkash’s neurology practice had been a PDS customer for 9 years. The doctors approached PDS with a problem concerning their growing number of missed patient appointments. PDS provided the practice with hardware, software applications as well as support for all their IT needs. PDS understood the operation of the practice both from a management and an IT perspective.

Results:

PDS recommended that Waldman, Appelbaum & Farkash implement a call reminder system. The results led to an all time low for missed appointment and a resulting increase in revenues.

Client Feedback:

“Based on PDS's knowledge of my practice, they recommended I try their Call Reminder System. I reviewed the application carefully and decided to implement it. Since then, my practice has never been busier. My missed appointments are at an all time low!!

I have better patient compliance, less down-time and a real positive effect on the bottom-line. What a success!”

— Dr. Waldman, Waldman, Appelbaum & Farkash, Neurologists