Where can I get some decent IT support around here?
Posted September 6, 2011
As we speak to more and more medical practices that want to switch from their current IT support company and use Professional Data Systems, we are finding consistency in their responses. Here are the some of the main reasons we are hearing why healthcare organizations are deciding to replace their current IT provider with PDS…
- Tasks are never completed on time.
- Everything is made into a big deal and the client has no idea if it really is.
- Communication from IT is horrible. They think everything revolves around their schedules and timelines.
- IT people think they are better than everyone else, and don’t respect the employees.
PDS boasts a 98% customer satisfaction rate among 400+ physician practices across the US! We take our client’s needs seriously and treat their business as if it were our own. Our customers say we are responsive, courteous, intelligent, personable, hardworking, and trustworthy. We offer a comprehensive portfolio of medical IT support systems (including hardware solutions, software expertise, EMR implementation, and network solutions) serviced by friendly technicians with extensive expertise in healthcare IT applications.